Tenant Services with First National Real Estate Lewis Prior

The following information may assist you during your Tenancy with Lewis Prior Home Rentals.


Please click on your area of interest.

1.   Application Forms

2.   Change of Employment

3.   Care of Property

4.  Car Parking

5.   Electricity, Gas & Telephone

6.   Giving Notice/ Breaking a Lease

7.   Insurance

8.   Keys

9.   Office Hours

10.   Periodic Inspections

11.   Property Condition Report

12.   Rental Bond

13.   Rental Payments/Arrears

14.   Repairs & Maintenance

15.   Vacating/Final Inspection

16.   Water Supply & Consumption

17.   View Available Properties

1. Application Forms

Application forms are available from our office during office hours, from our open inspections or click HERE to download. An application must be completed in full along with copies of acceptable identification, to ensure prompt processing. A successful Tenant will be an applicant whose references meet with the Landlord’s approval.  Only the applicants listed on an application will be allowed occupancy and there will be no sub-letting without the written consent of the Landlord.

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2. Change of Employment

It is very important that our office is notified immediately of any change of postal address, contact phone numbers, email address or employment details. 

Click here to email us.

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3. Care of Property

If you are renting a house or home unit with its own private yard, then you are fully responsible for the whole of the land that you are renting. It is the Tenants responsibility to maintain the home and grounds in the same condition as provided at time of occupation, including watering, maintaining lawns, gardens, pathways, driveways and weeding to the satisfaction of the Landlord. The Tenant is also responsible for maintaining all drains, gutters and downpipes, keeping them free from leaves, debris and obstruction. The Tenant will report any blockages to the Agent.

Tenants will not place Blu-Tak, 3M hooks, adhesive tapes, pins, nails, screws or any other sticky substances on the wall, ceilings or doors.  This includes metal hangers over the top of doors. Additional hooks may be requested by contacting the Property Manager who will seek the Landlord’s authorisation.

Tenants will not burn candles or incense sticks near walls, ceilings, doors or window furnishings. Any damage or discoloration from soot caused from doing so will be at the Tenants expense to repair.

The Tenants are advised to use soft furniture pads on the legs and base of any loose furniture in the property. It is also essential that a durable chair be placed under computer desk/chairs to prevent undue wear. Any damage caused to flooring by the Tenants furniture/computer chairs will be repaired at the Tenants expense.

The Tenants agrees to take care when operating all blinds and curtains throughout the property to avoid damage being caused to venetian slats, draw cords, chains etc. Do not manually pull back or down on edges of blinds/curtains. Do not remove fixings or warning tags. Blind chains and curtain cords can be a danger to young children so please supervise them and do not allow them to touch or play with these items.

Tenants are not to place hot items on to counter tops and are advised to use a chopping board in the kitchen at all times.

Smoking of any kind (including vaping) inside the residence is totally prohibited at all times.

No animals, birds or reptiles are to be kept on the premises at any time unless specifically agreed in writing by the Landlord.

All rubbish bins MUST be stored out of sight at all times with the exception of the designated rubbish collection day. Rubbish bins will be placed behind carport/garage roller door, behind fence line or in designated area of a unit complex.

The Tenants hereby agrees and acknowledges that the premises are to be used solely for residential purposes and no business shall be conducted from the premises.

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4. Parking

Vehicles are only to be parked in the driveway, garage/carport or designated parking spaces. FINES may apply to incorrect parking on Strata/Community property. At no time are vehicles to be parked on lawns or garden areas. Tenants must ensure that the parking area is protected from oil leakage from any vehicle by the use of drip trays. Clean up of oil or other fluid spills will be at the Tenants expense.

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5. Electricity, Gas and Telephone

It is solely the Tenant’s responsibility to arrange connection of services to the property in their name and to have all accounts finalised upon vacating. Please notify us immediately of your new home telephone number (if applicable).

To arrange connections please contact:                          

DIRECT CONNECT - 1300 664 715

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6. Giving Notice / Breaking A Lease

A Residential Tenancy Agreement is a binding Contract providing protection for both the Landlord and the Tenant. The Residential Tenancy Agreement can be terminated by the Tenant in the following ways:
1. If you intend to vacate the premises at the end of your fixed term Lease you are required under the Residential Tenancies Act to give a minimum of 28 days notice in writing, prior to the end date of your lease. Failure to comply with this provision may result in additional rent being payable.

A notice suitable for this purpose can be found HERE.

2. If you intend to vacate the premises and there is no fixed term Lease (Periodic Tenancy), then you will be required to give 21 days' notice in writing, prior to your intended vacating date.

A notice suitable for this purpose can be found HERE.

3. If, however, unforeseen circumstances arise and you must vacate the premises prior to the end of          your fixed term Residential Tenancy Agreement, please contact your Property Manager                              immediately and we will endeavour to find a suitable replacement Tenant.

A notice suitable for this purpose can be found HERE.

In the case of a Broken Lease, you will be responsible for:
  1. Placing the request to break your Lease in writing to Lewis Prior Home Rentals.
  2. Continuation of all rent payments, in full, through until the date that a new Tenant takes occupancy of the premises.
  3. Payment of the Letting Fee, equivalent to 2.2 weeks rent (including G.S.T.), to secure suitable new Tenant.
  4. Payment of all advertising costs.
For more information on costs associated with breaking your lease, please click HERE for consumer & business fact sheet.

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7. Insurance

We strongly recommend that Tenants obtain Contents Insurance for their furnishings and personal items. The Landlord has no obligation to insure your personal belongings.

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8. Keys

A duplicate set of keys is retained by Lewis Prior Home Rentals for emergency access. Under special circumstances, and upon producing identification, the keys can be borrowed, during office hours, but must be returned to our office on the same day. No key service is available after normal office hours, on weekends or public holidays.

It would be advisable that you make your own private arrangements regarding the location of a spare key, should you accidentally lock yourself out of the premises. Locks are not to be changed without the written consent of Lewis Prior Home Rentals.

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9. Office Hours

For general enquiries - Monday to Friday - 9.00 a.m. to 5.00 p.m.

Lewis Prior Home Rentals -

Office: 08 8358 0999

245 Diagonal Road, Warradale SA 5046

Office: 08 8358 0999 all hours                                  
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10. Periodic Inspections


Your first routine inspection is held approximately 6 weeks following the commencement of your tenancy. From then on, routine inspections are conducted approximately every 16 weeks .

We will email or post notification of your scheduled routine inspection 7-14 days prior to the inspection date. You will also receive an SMS the day before as a reminder.

If you are unable to attend, the inspection will be completed without your presence. In that case, we will gain entry to the premises with our office key. When we leave, we will ensure that the property is securely locked.

PHOTOS - Part of this inspection may involve taking photos of the front and rear yard, and any areas of concern inside the property (eg. repairs required). 

WET AREAS - Please be aware that part of the inspection may include the opening of cupboard doors to check underneath any wet areas (including sinks and basins) to check for any water leaks or damage that may have occurred.

Please make sure that any approved pets at the property are restrained for the inspection.

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11. Property Condition Report

The Property Condition Report is filled out at the commencement of your Tenancy to record the cleanliness and general condition of your property. It is the sole record of the condition of the property and therefore must be checked by the Tenant, signed and returned to our office within 14 days of the commencement of the Tenancy. If Property Condition Report is not checked, signed and returned to Lewis Prior Home Rentals within 14 days, the Tenant shall be deemed to agree with any and all comments noted in the original report carried out by the Property Manager.

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12. Rental Bond

Lewis Prior Home Rentals requires that a Bond be paid before the commencement of all Residential Tenancy Agreements. The Bond will be lodged as required with the Residential Tenancies Branch. The Bond is held as security against any damage, undue wear and tear and/or outstanding monies owing at the end of the Tenancy.

The Bond will be refunded to you promptly, after you vacate, provided that the property is left in the same condition as when the Tenancy commenced and there are no outstanding monies owing. Bonds are not transferable.

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13. Rental Payments / Arrears

Rental payments are to be made fortnightly in advance by direct debit or using your Rent Card reference number, as supplied with your Residential Tenancy Agreement. If at any time you are unable to pay your rent on or before the due date, please make immediate contact with your Property Manager. Failure to pay rent may result in proceedings to terminate your Tenancy.

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14. Repairs & Maintenance

All general repairs and maintenance matters are to be immediately reported by logging in to our 'Maintenance Manager' system. You will be required to enter your name, address, contact details and the nature of the required repairs (including the make and model of any relevant appliances). Photos may also be uploaded to ensure the clarity of your report. All repairs will be attended to as promptly as possible, however, it is often necessary to obtain the Landlord’s approval and / or quotes before any work can commence. To report maintenance, click HERE.

EMERGENCY REPAIRS: If you have an emergency repair after office hours, please follow the above procedure and also contact your Property Manager immediately on the office phone number                  08 8358 0999. This phone number is diverted to a mobile phone after office hours.

Please do not email Emergency Repairs at anytime.

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15. Vacating / Final Inspection

When you have given notice to terminate your Tenancy we will require that you supply us with your forwarding address and contact details.

Arrangements should be made with the Property Manager for a suitable time to conduct a Final Inspection of the property and a Final Inspection Guide will be provided to you, as a checklist to assist you, as you prepare to vacate.

The Final Inspection can only be completed once the property is free of all personal effects, carpets professionally steam or dry cleaned (if required), all general cleaning and gardening completed. Please be reminded that you are responsible for rent until all keys for the property have been returned to Lewis Prior Home Rentals.

Bond refund applications are only processed after the satisfactory completion of the Final Inspection and all outstanding monies (including water usage charges) have been paid.

Feel free to download our free to download our Final Inspection "Cleaning Checklist" HERE.

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16. Water Supply and Consumption


Unless otherwise specified in your Lease Agreement, the Tenant will be responsible for all water supply and consumption charges on the property. Accounts will be forwarded to you on a quarterly basis and adjusted for the period for Tenancy. 

The water meter will be read at the Final Inspection and consumption costs calculated. The water invoice will need to be paid prior to the Bond refund being authorised.

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17. View Available Properties

All of our available rental properties are listed on this site with description, photos and lease terms.

Just click here to view available properties.

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400-19-Final-Inspection-Cleaning-List-Tenant-(1).pdf 400-19-Final-Inspection-Cleaning-List-Tenant-(2).pdf 400-19-Final-Inspection-Cleaning-List-Tenant.pdf 400-5w-Residential-Tenancy-Application-(1).pdf 400-5w-Residential-Tenancy-Application.pdf