Tenant Services with First National Real Estate Lewis Prior

The following information may assist you during your Tenancy with Lewis Prior Home Rentals.

 

Please click on your area of interest.



1.   Application Forms

2.   Change of Employment

3.   Care of Property

4.  Car Parking

5.   Electricity, Gas & Telephone

6.   Giving Notice/ Breaking a Lease

7.   Insurance

8.   Keys

9.   Office Hours


 
10.   Periodic Inspections

11.   Property Condition Report

12.   Rental Bond

13.   Rental Payments/Arrears

14.   Repairs & Maintenance

15.   Vacating/Final Inspection

16.   Water Supply and Consumption

17.   View Available Properties



1.
Application Forms

Application forms are available from our office during office hours or open inspections and must be completed in full to ensure a prompt response.  A successful Tenant will be an applicant whose references meet with the Landlord’s approval.  Only the applicants listed on an application will be allowed occupancy and there will be no sub-letting without the written consent of the Landlord.


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2.
 Change of Employment


It is very important that our office is notified immediately of any change of employment and new contact telephone numbers supplied to us.
Click here to email us.

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3. Care of Property

If you are renting a house or home unit with its own private yard, then you are fully responsible for the upkeep of the lawns, gardens and grounds. Please do not store unnecessary paper, bottles, cans, flammable chemicals or rubbish on or around the premises.

Tenants will not place Blue-Tak, adhesive tapes, pins, nails, screws or any other substances on wall, ceilings or doors. Additional hooks may be requested by contacting your Property Manager who will seek the Landlord’s authorisation.

No animals, birds or reptiles are to be kept on the premises at any time / unless an agreement is in place with the Landlord.

Smoking inside the residence is totally prohibited at all times.

All rubbish Bins must be stored out of sight at all times except on the designated rubbish collection day, (e.g. behind carport/garage roller door, behind fence line or in designated area of a unit complex).

The property shall be used solely for residential purposes and no business shall be conducted from the premises.

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4. Car Parking

Vehicles are to be parked only in designated parking areas. Parking on lawns or garden areas is prohibited. Provision must be made to ensure that the parking area is protected from oil leakage from all vehicles.

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5. Electricity, Gas and Telephone

It is the Tenant’s responsibility to arrange connection of services to the property in their name and to have all accounts finalised upon vacating. Please notify us immediately of your new home telephone number.
To arrange connections please contact:                          

DIRECT CONNECT - 1300 664 715

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6.
Giving Notice / Breaking A Lease

A Residential Tenancy Agreement is a binding Contract providing protection for both the Landlord and the Tenant. The Residential Tenancy Agreement can be terminated by the Tenant in the following ways:

(1)  If you intend to vacate the premises at the end of your fixed term Lease you are required under the Residential Tenancies Act to give a minimum of 28' days notice in writing, prior to the end date of your lease, of your intention to do so. Failure to comply with this provision may result in additional rent being payable.
A notice suitable for this purpose can be found HERE.

(2)  If you are vacating premises with no fixed term Lease (Periodic Tenancy) then you will be required to give Lewis Prior Home Rentals 21 days' notice in writing, prior to your intended vacating date.

If, however, unforeseen circumstances arise and you must vacate the premises prior to the end of your fixed term Residential Tenancy Agreement, please contact your Property Manager immediately and we will endeavour to find a suitable replacement Tenant.

In this case you will be responsible for:

(1)   Placing the request to break your Lease in writing to Lewis Prior Home Rentals.
(2)   Continuation of all rent payments, in full, through until the date that a new Tenant takes occupancy of the premises.
(3)   Payment of the Letting Fee, equivalent to 2.2 weeks rent (including G.S.T.), to secure suitable new Tenant.
(4)   Payment of all advertising costs.

Adjustments to these payments are made on a pro-rata basis as required by the Residential Tenancies Branch.


 




7.
Insurance

We strongly recommend that you obtain Contents Insurance for your furnishings and personal items. The Landlord has no obligation to insure your personal belongings.

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8.
Keys

A duplicate set of keys is retained by Lewis Prior Home Rentals for emergency access. Under special circumstances, and upon producing identification, the keys can be borrowed, during office hours, but must be returned to our office on the same day. No key service is available after normal office hours, on weekends or public holidays.

It would be advisable that you make your own private arrangements regarding the location of a spare key, should you accidentally lock yourself out of the premises. Locks are not to be changed without the written consent of Lewis Prior Home Rentals.

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9.
Office Hours

For general enquiries - Monday to Friday - 9.00 a.m. to 5.00 p.m.

Lewis Prior Home Rentals -

Office: (08) 8358 0999
Fax:     (08) 8358 0111

245 Diagonal Road, Warradale S.A. 5046

EMERGENCY ONLY:  
Office: (08) 8358 0999 all hours                                  
                 
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10.
Periodic Inspections

During the course of your Tenancy, the premises will be inspected periodically by Lewis Prior Home Rentals with a minimum of 7 days' notice in writing. Our first inspection will take place 6 weeks after the commencement of the Tenancy and every 4 months thereafter. These inspections are carried out to ensure that the property is maintained in a clean and tidy state. These routine inspections will also ensure that any required maintenance is reported to the Landlord in writing on a regular basis.

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11.
Property Condition Report

The Property Condition Report is filled out at the commencement of your Tenancy to record the cleanliness and general condition of your property. It is the sole record of the condition of the property and therefore must be checked by the Tenant, signed and returned to our office within 14 days of the commencement of the Tenancy. If Property Condition Report is not checked, signed and returned to Lewis Prior Home Rentals within 14 days, the Tenant shall be deemed to agree with any and all comments noted in the original report carried out by the Property Manager.

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12.
Rental Bond

Lewis Prior Home Rentals requires that a Bond be paid before the commencement of all Residential Tenancy Agreements. The Bond will be lodged as required with the Residential Tenancies Branch. The Bond is held as security against any damage, undue wear and tear and/or outstanding monies owing at the end of the Tenancy.

The Bond will be refunded to you promptly, after you vacate, provided that the property is left in the same condition as when the Tenancy commenced and there are no outstanding monies owing. Bonds are not transferable.

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13.
Rental Payments / Arrears

Rental payments are to be made fortnightly in advance by direct debit or using your Rent Card, as arranged with your Residential Tenancy Agreement. If at any time you are unable to pay your Rent on or before the due date, please make immediate contact with your Property Manager. Failure to pay rent may result in proceedings to terminate your Tenancy.

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14.
Repairs & Maintenance

All general repairs and maintenance matters are to be referred to our office immediately in writing by post, fax or email detailing your name, address, contact details and the nature of the required repairs (including the make and model of any relevant appliances). All repairs will be attended to as promptly as possible, however, it is often necessary to obtain the Landlord’s approval and / or quotes before any work can commence. To fill out a maintenance request form, click HERE.

EMERGENCY REPAIRS: If you have an emergency repair after office hours, please contact your Property Manager immediately on the office phone number (08) 8358 0999. This number is diverted to a mobile phone after office hours.

Please do not email Emergency Repairs at anytime.



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15.
Vacating / Final Inspection

When you have given notice to terminate your Tenancy we will require that you supply us with your forwarding address and contact details.

Arrangements should be made with the Property Manager for a suitable time to conduct a Final Inspection of the property and a Final Inspection Guide will be posted to you, as a checklist to assist you, as you prepare to vacate.

The Final Inspection can only be completed once the property is free of all personal effects, carpets professionally steam or dry cleaned (if required), all general cleaning and gardening completed. Please be reminded that you are responsible for rent until all keys for the property have been returned to Lewis Prior Home Rentals.

Bond refund applications are only processed after the satisfactory completion of the Final Inspection and all outstanding monies (including water usage charges) have been paid.

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16. 
Water Supply and Consumption

Unless otherwise specified in your Lease Agreement the Tenant will be responsible for all water supply and consumption charges on the property. Accounts will be forwarded to you on a quarterly basis and adjusted for the period of Tenancy.

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17. 
View Available Properties

All of our available rental properties are listed on this site with description, photos and lease terms.

Just click here to view available properties.

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